HIGHLIGHTS
- Redmi Note 12s users are currently encountering slow charging issues on their devices.
- The same issue is also present on the Redmi Note 13 5G after the latest HyperOS 2 update.
- Redmi 12s and Redmi 13 5G users are unable to charge their devices to 100 percent.
Redmi Note 13 and Redmi 12s user’s are currently encountering charging issues where they’re unable to charge the devices to 100 percent. However, the problem doesn’t appear on a single device, many users are frustrated with the charging issues. By observing the charging issues, Xiaomi has released a new weekly bug report to fix the issues on Redmi phones. As per the report, the slow charging issue appeared after the latest HyperOS 2 update. But now, Xiaomi engineers have identified the real cause and they’re working to solve the charging issue via an update.
Redmi Note 12s Charging Issues
The first device is the Redmi Note 12s mentioned in the report bug. Although the report indicates that many users are facing slow charging issues and the devices are not getting charged to 100 percent. The bug is reportedly present on the device running on the HyperOS OS2.0.2.0.VHZMIXM version.
- Issue: Slow charging
- Affected device: Redmi Note 12s
- Vulnerable version: OS2.0.2.0.VHZMIXM
- Status: Under consideration
For your information, the Redmi note 12s supports 33W fast charging speed but as per the report, users are unable to charge the device fully. Luckily, the brand claimed that they are working to fix the slow charging soon via an OTA update. Although the brand hasn’t confirmed when they’ll roll out the update, maybe we’ll see in the near future.
Redmi Note 13 5G Charging Issues
Let’s come to the Redmi note 13 5G. Apart from slow charging issues on the Redmi note 12s, many users with note 13 5g also reporting the same issues after the latest HyperOS 2 update. With the previous version, everything seems working well including charging but the latest update turns out things opposite.
The slow charging issue appeared on the HyperOS version of the Redmi note 13 5G.
- OS2.0.2.0.VNQMIXM (Global)
- OS2.0.1.0.VNQIDXM (Indonesia)
- OS2.0.1.0.VNQTWXM (Taiwan)
These versions are the affected ones with slow charging problems on the Redmi note 13 5G devices. But the good thing is that the brand has come with an alternative solution to this. They said that they will address the slow charging issues via an OTA update that will arrive soon and fix the issues and other bugs.
As of now, we don’t know when the company will push the update to fix the issue. But if you are having a slow charging issue then you can try the following alternatives as a temporary solution.
- Try using the original charging adapter and cable that comes out of the box.
- Disable battery optimization on essential apps.
- Clean the charging port gently to remove the dust/debris particles that are causing the slow charging issue.
- Don’t ever use your handset while charging.
- You can also charge the device while powered off to boost the charging speed.
These are some of the temporary fixes you can try out and in case it doesn’t work then it would be better to wait till the brand pushes an OTA update to fix the slow charging issue. Although we suggest you keep checking the system updates by going to settings and if it’s available in the future, ensure to install it and identify the issue. Maybe, we can expect the update soon as the charging issue appeared on many units of the Redmi note 12s and note 13 5G.
