HIGHLIGHTS
- Uber and Ola are India’s two most popular online cab booking service providers.
- Both platforms have recently received a notice from the Indian govt for showing different prices for different smartphones.
- The government of India has started a probe into the matter.
The Government of India’s unit, Central Consumer Protection Authority (CCPA) has reportedly sent notices to the cab aggregator Ola and Uber over a case of disparity in showing ride prices on Apple’s iPhones and Androids. The notice asks for the company’s stand on the matter.
CCPA of Govt. of India sends notice to Ola and Uber for showing different ride prices in iOS and Android
Multiple posts on various social media platforms blame Ola and Uber for showing different ride prices in Android and iOS. Following these reports, the Government of India has sent a notice to both Ola and Uber for charging their rides differently for the same vehicle type and same distance based on the phones that user uses.
The Union Minister of Consumer Affairs has confirmed this on his X (Twitter) account. He says that the government is seeking a response from both the aggregators in the matter.
After receiving the notice, Uber promptly responded, “We do not set prices based on rider phone manufacturers. We look forward to working with the Central Consumer Protection Authority to clear up any misunderstanding.” Uber has denied the charges, but let’s see if we see any major updates on the case in the future.
